Help
Frequently asked questions
About PopUp
What is PopUp?
PopUp is a free platform for discovering pop-ups in Cape Town — food trucks, markets, fashion and sneaker drops, beauty, art, music and more. Businesses get a page to show off their photos, menu, prices and how to reach them, and post where and when they're popping up next.
Is there an algorithm deciding what I see?
No. You find businesses and pop-ups by category, area, date or search. Nobody can pay to jump the queue.
Where does PopUp work?
Cape Town and surrounds for now — from the City Bowl to Khayelitsha, Bellville, Somerset West, Stellenbosch and Paarl. We'd love to grow to other cities later.
Who runs PopUp?
PopUp is built and run by QuadCorp, a Cape Town digital company.
For visitors
Do I need an account to use PopUp?
No. You can browse, search and view every business and pop-up without signing up. You only need a free account to follow businesses, mark pop-ups you're going to, and leave reviews.
Does it cost anything?
No, PopUp is free for visitors.
How do I find pop-ups near me?
Use Explore and filter by area, or tap Near me and allow location access. We use your location only on your device to sort results by area. It isn't stored on your profile.
What does "following" a business do?
You'll get a notification in the app when they post a new pop-up, so you never miss them.
Can I add a pop-up to my calendar?
Yes. Every pop-up page has an Add to calendar button for Google, Apple and Outlook calendars.
Can I buy or order through PopUp?
Not directly. PopUp shows you how to reach each business: WhatsApp, Instagram, phone, their website, or delivery apps like Mr D and Uber Eats. Any order or payment is between you and the business.
How do reviews work?
Signed-in users can give a business 1–5 stars, write a review and add photos. You can leave one review per business, and you can edit or delete it at any time. Reviews must be honest and based on a real experience. See our Terms of Service for the rules.
I had a problem with a business. What should I do?
Contact the business directly first, since they're responsible for their products and service. If something is fake, unsafe or breaks our rules, tap Report on their page and our team will look into it.
How do I delete my account?
Go to Profile → Settings → Delete account, or email us at quadcorp.co.za@gmail.com and we'll remove your account and personal information.
For businesses
Who can list on PopUp?
Any pop-up, vendor or small business operating in the Cape Town area. That includes food trucks, market stalls, fashion and sneaker brands, beauty, art, music, product launches and more.
How much does it cost to list?
Listing is free during our launch period. If we ever introduce paid extras, we'll tell you well in advance, and your basic listing will stay free.
How do I get listed?
- Sign up and choose I run a pop-up / business.
- Follow the setup steps: your basics, contact details, photos, menu and (optionally) your first pop-up.
- Tap Submit for review.
You can save and come back to finish at any time.
Why does my page need to be approved?
We check every business before it goes live so that PopUp stays real, trustworthy and spam-free. Most pages are reviewed within 1–2 business days. You'll get a notification when you're approved, or if we need you to change something.
What happens if you request changes?
You'll see a note explaining what to fix. Update your page and submit it again.
What's the "Verified" badge?
It shows that our team has reviewed and approved your business. Every approved business gets it.
How do I post a pop-up?
From your dashboard, go to Pop-ups → Add pop-up and add the date, time, area, venue and a photo. It appears on your page and in Explore straight away. Past pop-ups move to a "Past pop-ups" section automatically.
Can I add my menu and prices?
Yes. Add items with prices in Rand, descriptions and photos, grouped into sections. You can also upload a photo or PDF of your existing menu.
How do customers contact me?
Through the buttons you choose: WhatsApp, Instagram, TikTok, call, email, your website, Mr D or Uber Eats. You need at least one.
Can I reply to reviews?
Yes, you can post one public reply under each review. If a review is abusive, fake or breaks our rules, tap Report and our team will review it. We don't remove reviews just because they're negative.
What's the QR code for?
Print it and put it on your stall, packaging or flyers. Customers can scan it to open your PopUp page and follow you.
Can I have more than one business?
For now, each account can manage one business. If you run more than one, contact us.
How do I remove my business?
Go to Dashboard → Settings → Remove my business, or email quadcorp.co.za@gmail.com.
Privacy and safety
What do you do with my information?
We use it only to run PopUp. We never sell it. See our Privacy Policy and Cookie Policy for the details, including your rights under POPIA.
Is my location tracked?
No. Near me uses your location only on your device, only when you tap it, and we don't store it.
Still have a question?
Email us at quadcorp.co.za@gmail.com.
Still have a question? Contact us.
